Management
services
Asset Up… TO GET UP
AND RUNNING…
Asset Up
Simply deducted from rental funds at the end of the first month.
Includes:
Professional photography
Flaunt your amazing abode in its best light & stand out from the rest with some stellar snaps from our seriously talented photographer & compel guests to book with you!
Digital & on-site onboarding
We’ll draft a crafty copywritten advertising listing with your professional photography & surrounding area lifestyle photos and synchronise your property across all our desired booking platforms and software to get your property live & bookable! Includes up to one day of on-site set up & physical onboarding.
Digital guest handbook
Customised just for your property, we’ll go above & beyond to include everything your guest could need for a five star stay – transport, coffee spots, shopping, sights, parking, food, bin days, instructions, house rules, our contact & emergency details + more!
For OUR MANAGEMENT
FEE, You get...
24/7 guest concierge service
Our team are available and contactable by guests at all hours of the day and night to make sure they consistently receive a 5 star experience each time. Our response time metric is sitting at 100% within the hour!
Guest screening
This can be as strict or relaxed as you like however we require that all of our bookings have a confirmed phone number, email address, payment information and agree to comply by our house rules. We also insist on a government-issued ID (eg. driver’s licence/passport) and you can optionally require reviews/recommendations from other hosts, security deposits, additional house rules & more! Airbnb also includes $1m USD insurances with each booking.
Pricing optimisation
We use third party dynamic pricing software which constantly monitors supply & demand trends to optimise your nightly rate daily so you’re not leaving money on the table. Variables include large events nearby, weekends, seasonality, school & public holidays + more!
Occupancy maximisation
There are two sides to this equation and we believe we’re great at finding the “sweet spot” to extract the highest occupancy without dropping your nightly price. Our typical occupancy is over 75% year around!
Flexible terms
Cancel for any reason with just six month’s notice, we don’t need to lock you in long term as our management works! You can even book out your own place for yourself, friends or family throughout the year!
Local service
We are born and bred in Perth, Western Australia and can provide in-depth knowledge, recommendations and seamless contact with all of our clients & guests.
Extensive property management experience
With a combined 20+ years hands on property management experience, you’ll reap the rewards of our reliability for results and a level of client care & communication that will have you letting go in no time!
Professional cleaning
Your property is will be thoroughly & professionally cleaned from top to toe usually 1-2 times per week on average. We use industry leading software with visual & written checklists to ensure quality control of our 5 star cleaning guaranteed cleaning processes for the (guest paid) cleaning fee!
Linen, bedding & towel supply & laundering
That’s right! We supply & launder all commercial grade quality bedding, linen & towels. Once the property is sparkling after a check out clean, we switch over all bedding sheets & towels and get busy professionally & commercially washing and laundering all sheets, towels and linen including stain removal to make sure each and every guest has crisp and fresh new sheets & towels for every stay! We even replace linen & bedding free of charge.
Owner portals & monthly deposits
You’ll get a unique owner portal login to check up on the statements, invoices, calendar, reviews, performance, analytics & more. We run a fully compliant trust account with rental funds paid in to your nominated bank account promptly at the end of each month with a comprehensive overview of your property’s performance, ledger and bookings for the month including average nightly rates and occupancy.
Transparent & simple statements
Reap the rewards and make tax time a breeze with our user friendly monthly and annual EOFY statements. No more keeping shoe boxes of invoices & receipts!
Booking management
All enquiries & booking requests responded to and confirmed promptly, typically within the hour – even with major time differences. We’ll also liaise and seamlessly handle any special requests for extra value!
Direct booking engine
Loyal/repeat, organic, VIPs, long stay, relocation
& insurance guests all love booking seamlessly
through our intuitive direct booking engine, thus avoiding the platform commissions too!
Maintenance management
Benefit from our extensive property maintenance experience and access to a wide range of reliable tradespeople (or yours!) to keep your property in tip top shape to keep earning!
Consumable stocking
We’ve gone the extra mile and covered all the bells & whistles to ensure a memorable stay, all at no extra cost to you! Tea, coffee, sugar, olive oil, salt, pepper, serviettes, paper towels, alfoil, gladwrap, baking paper, bin bags, hand soap, dishwashing liquid, surface spray, insect spray, sponges, scourers, laundry powder, shampoo, conditioner, body wash, toilet cleaner, toilet paper + more all included!
Property & channel management system
Our advanced software allows us to synchronise your listing across our various booking platforms to increase exposure & maximise booking performance.