STEVE
FOUNDER & business Development
Steve has managed investment properties his entire adult life and has made a career of it since formally commencing in Real Estate in 2007. Holding a Diploma of Property Services (Agency Management) with many years in short term rental, residential & commercial property management, trust accounting and business development, Steve has often been recognised as a top performer in his field.
An active voice for hosts in WA, Steve heads up the official Airbnb host group for Perth, facilitating events and networking for the industry as part of his Community Leader & Ambassador Program commitments.
With Steve’s highly sought after experience, a passion & extensive background of travel, Steve brings a unique and all encompassing approach to his clients and guests alike to achieve only the highest results.
Steve enjoys the unique coastal lifestyle of Perth, spending time with the kids & playing at his local tennis club.
COMING soon
BUSINESS DEVELOPMENT MANAGER
KIRI - MARIE
CO-FOUNDER
Kiri-Marie commenced her career in Real Estate in 2012 and worked as a residential property manager at some of Perth’s mostly highly regarded Real Estate agencies simultaneously managing 100+ properties.
Kiri brings a plethora of management skills to the table having worked as a manager, team leader and team trainer in the retail sector for ten years and comes with finely tuned communication skills, exceptional customer service skills and attention to detail all of which translates to the best service for you!
Kiri also loves interior design, renovating, cooking and is a self-confessed coffee addict so that she can keep up with playing with the kids!
Kiera
Interior designer & ONBOARDING SPECIALIST
Kiera is an accomplished interior designer with a rich and diverse background in the industry.
Born in Australia and raised in Ireland, she brings a unique blend of cultural influences to her work. Kiera's educational journey includes studies in Interior Architecture, Interior Design, and Fine Art, providing her with a comprehensive understanding of spatial dynamics and aesthetic principles.
Throughout her career, Kiera has excelled in property styling, transforming spaces to appeal to potential buyers by creating environments that exude warmth and allure.
Her expertise ensures that every property she works with reaches its fullest potential, enhancing property value and enriching the experience for clients.
Outside of work Kiera enjoys enjoys spending time with her family, relaxing at the beach & traveling Australia.
TYRA
PROPERTY MANAGER
Tyra brings a wealth of knowledge to our property management operations following 8 years of direct field experience. Tyra has seamlessly managed portfolios of up to 230 properties simultaneously, priding herself on her exceptional customer service skills & having received the Quality Service award for WA is testament to this dedication.
Tyra worked abroad for nearly 2 years, honing her skills to become the general manager for a hotel, cementing herself in the hospitality industry.
The combined experience of the accommodation & property management industry makes Tyra the optimal fit for short term rental management.
In her spare time, she spends a lot of time playing beach volleyball, reading and spending time with friends and family.
DENISA
PROPERTY MANAGER & HOUSEKEEPING SUPERVISOR
Denisa has recently joined Let Go as a Property Manager, bringing a wealth of experience from her strong background in the domestic cleaning business and five years of successfully managing Airbnb properties. In her new critical role, Denisa coordinates regular property inspections, compiles detailed reports, and offers valuable suggestions for upgrades, ensuring optimal performance and maintenance of the portfolio.
Passionate about maintaining high standards, Denisa is committed to providing clients and guests with a well-managed and quality-controlled experience. Recently achieving a certificate in property management, Denisa also brings an enthusiasm for interior design to her role. Her dedication and diverse skill set make her a valuable addition to the Let Go team.
Beyond her professional endeavors, Denisa enjoys spending time with her family, relaxing at the beach, practicing yoga, and cherishing moments in her personal space.
GARRET
HEAD OF OPERATIONS
A customer service driven guru with a vast repertoire of tech-savvy skills, Garret has thrived after immersing himself in his role, adopting Let Go’s future driven software to move up the ranks quickly as a team leader and head of guest concierge & maintenance management.
Garret is persistently praised in his academics, regularly being included on the Dean’s List for his Bachelor of Arts in Communication; a testament to his interpersonal skills and focus in managing, organising and providing support as a true team player amongst our growing team.
In his spare time, Garret is a freelance make-up artist and is passionate about creating visual content including short films & editing photos & videos.
MINERVA
ACCOUNTS MANAGER
Minerva, formerly a Human Resource Advisor before becoming a customer service representative in recent years has adopted the “Three P’s” when it comes to efficiency in her role; professionalism, patience and “people-first”.
A graduate of BS Psychology, Minerva is always keen to understand and troubleshoot for only the best outcomes to our guests and team queries.
A problem solver with a can-do attitude merges to her personal life solving jigsaw puzzles, crocheting & trekking.
ALEX
COMPLIANCE OFFICER
Alex holds a Bachelor's degree in Business Administration (Marketing Management) and possesses a solid background in property compliance within the real estate industry. With experience in real estate, sales, and administration, Alex has built a foundation for a career in this field.
Alex is prepared to support and contribute to property compliance operations, assisting with tasks such as ensuring adherence to regulations, maintaining organized records, and following established procedures. Previous roles have involved customer service and administrative support, providing a foundation in areas such as communication, attention to detail, and process management, all of which are valuable in a compliance role.
Outside of work, Alex enjoys playing football and frisbee for fun, pursuing her love of singing, and cherishing time spent with family.
DYAN
HEAD of Guest support
"A graduate of Bachelor of Science major in Hospitality Management, and journeys in the world of hospitality that has spanned a decade. Throughout this extensive period, Dyan, honed her skills and expertise in managing the intricate facets of this industry.
One of the most invaluable lessons she acquired during her tenure in hospitality management is the art of catering to customers' needs and adeptly addressing their concerns. This has not only been a part her professional growth but has also enriched her understanding of human interactions. Proven to be a versatile asset, capable of thriving both as a team player and as an independent worker. Understands the importance of collaboration and synergy within a team, but equally efficient and self-reliant when working independently. This adaptability allows her to excel in various work environments and under diverse circumstances.
Beyond Dyan’s professional life, she has a passion for unwinding through leisure activities and find solace in binge-watching sitcoms on Netflix, a delightful escape from the demands of the hospitality industry. Additionally, she cherishes the moments spent with my family and friends during karaoke nights. Singing their hearts out and sharing joyous evenings together brings a balance to her life and strengthens bonds with loved ones."
ANAMARIE
HOUSEKEEPING SUPPORT
With a Bachelor of Science in Psychology degree under her belt, Anamarie then pursued roles in administration, customer service and human resources to gain a diverse range of experience before landing a position with Let Go.
Learning the privilege of engaging with individuals from various backgrounds and nationalities in these prior roles has greatly expanded Anamarie’s understanding of unique cultures, a vital skill in her role on the team to contribute positively to guests and brand experience. With a strong educational foundation, diverse work experiences, and a passion for personal growth, Anamarie is well-prepared to bring value to the Let Go team and embrace new opportunities for development.
A disciplined endurance runner in her own time, motivated by her personal goal of completing a full 42km marathon, a goal that resonates and reflects well with her dedication to personal growth and embracing challenges!
RICA
GUEST CONCIERGE
We were quick to cultivate Rica’s ambitions in a career in tourism recognising her studies in a Bachelor of Science in Tourism Management at a top performing university.
Career minded, passionate, equipped with experience from globally based customer service clients and a forward thinker & time manager, Rica is a highly professional, honest and respectful asset to the team.
Aside from her daily studies, Rica loves reading Science & History books, working out at the gym, travelling & the French language.
MARK
MAINTENANCE COORDINATOR
Mark is a dedicated and adaptable professional who studied Bachelor of Science in Nursing and has developed a well-rounded skill set from his previous experience in property maintenance and customer service. Whether resolving property issues or addressing client inquiries, Mark draws on his background to understand and address both immediate needs and broader goals.
His studies in Nursing instilled a strong sense of empathy, responsibility, and commitment to helping others, which he carried into his work in the BPO industry. There, he refined his skills in effective communication and addressing client concerns with care and efficiency. Each role has deepened his appreciation for teamwork and adaptability, making him a reliable and supportive presence within any setting.
In his free time, Mark enjoys exploring his creative side through playing the piano, singing, and experimenting with photography and videography. He also loves taking long drives and visiting different places, finding relaxation and inspiration in new sights and experiences. These hobbies allow him to balance work with personal fulfillment, continually broadening his perspective.
ANABELLE
GUEST CONCIERGE - NIGHT SHIFT
Anabelle holds a Bachelor of Science in Psychology. She began her career as an HR Assistant in a pharmaceutical company, working for a year and a half. Following this, she spent over five years as a researcher in national security, a role she undertook in memory of her late father.
Anabelle sought opportunities abroad before leading her to return home and pursue a career in elite customer service, which evolved into a focus on real estate. Over her 13-year journey, she developed strong time management skills and a keen attention to detail.
A former varsity volleyball player, she values discipline and teamwork. Now a wife and mother of two, her family is her priority and source of strength. She finds therapeutic value in household activities, which help her maintain balance and fulfillment in her busy life.
ZALDY
GUEST CONCIERGE - NIGHT SHIFT
Zaldy is a customer service veteran with over 10 years of experience turning challenges into connections. From the fast-paced world of telecom to the warm, people-centric vibe of hospitality, he’s worn many hats—and each one has taught him something new about empathy, efficiency, and the power of a well-handled conversation.
But beyond the headset and the hustle, you’ll usually find him in his kitchen, chasing flavors and cooking up experiments (some wildly successful, others… let’s call them “learning moments”). When he’s not wielding a spatula, he’s tending to his ornamental fish tank or casting a line into the water—because patience, like good customer service, is everything.